【导语】中国教育在线成人高考频道根据《全国各类成人高等学校招生复习考试大纲》收集整理了2021成考高起点《英语》复习资料以供广大考生参考，具体如下：
成人高考有疑问、不知道如何选择主考院校及专业、不清楚成考当地政策，点击立即了解》》
2021年成考高起点《英语》精选范文（1）
点击查看：2021年成考高起点《英语》精选范文汇总
你 ( Li Yuan)刚收到订购的一件商品，但是发现质量有问题，请你写一封投诉信，内容包括：
(1)商品名称、订购时间、地点和价格;
(2)何时发现质量问题、何种质量问题;
(3)你所希望的解决方式。
Manager
Customer Service Department
Dear Sir or Madam，
Sincerely yours，
Li Yuan
参考答案：
I am a customer who bought a Nokia 2600 type mobile phone for 2600 Yuan from your company on 2010-9-1. I am afraid I really must complain about the quality of this product.
After using the mobile phone for two days several problems have been found. First, the mobile phone could not send text massages any more. If I sent massages, it would suggest that there were some problems with the phone, which have made a lot of trouble to me. Second, the camera couldn’t work as well as before. As soon as I took pictures, there were no pictures kept in the picture files. This kind of problem caused me a lot of troubles. I have gone to your company to explain the problem twice. But because of some reason, the problem has still not been solved.
I prefer to tell you directly in the hope that you will do something to solve my problem. I will be appreciative if you either make a refund or sent me a replacement.
Thank you for your attention to this matter. I am looking forward to hearing from you in the very near future.
Sincerely
Yours,
Li Yuan
成人高考有疑问、不知道如何选择主考院校及专业、不清楚成考当地政策，点击立即了解》》
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